This Privacy Policy outlines how ButterflyNext (“we”, “our”, or “us”) collects, uses, discloses, and protects the personal information of users (“you” or “your”) who visit our website or use our educational technology services, including online classes and related resources.

1. Information We Collect:

a. Personal Information: We may collect personal information such as your name, email address, contact information, and payment details when you register for our services, create an account, or make a purchase.

b. Usage Data: We may collect usage data, including information about your interactions with our website, online classes, and educational resources, such as pages visited, courses accessed, and time spent on the platform.

c. Device Information: We may collect device information, such as IP address, browser type, operating system, and device identifiers, to analyze trends, administer the website, and improve user experience.

2. How We Use Your Information:

a. To Provide Services: We use the information collected to provide, personalize, and improve our educational technology services, including online classes, course materials, and user experience.

b. To Communicate: We may use your contact information to send you administrative notifications, updates, newsletters, promotional materials, and other communications related to our services.

c. To Process Payments: We use payment information to process transactions, facilitate purchases, and provide access to paid features and premium content.

3. Data Security:

We implement appropriate technical and organizational measures to protect the security and confidentiality of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing and Disclosure:

We do not sell, trade, or rent your personal information to third parties without your consent. We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.

5. Your Rights:

a. Access and Control: You have the right to access, update, correct, or delete your personal information. You may also request to opt-out of certain communications or services.

b. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Children’s Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request deletion of the information.

7. Changes to This Privacy Policy:

We reserve the right to update or change this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our services after any modifications to this Privacy Policy will constitute your acknowledgment of the changes and consent to abide by the updated terms.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at hello@butterflynext.com .

Refund and Cancellation Policy

Last updated on May 5, 2024

Butterfly Next believes in assisting its customers as much as possible and has therefore established a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within 2 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
Butterfly Next does not accept cancellation requests for perishable items like flowers, eatables, etc. However, refund/replacement can be made if the customer establishes that the quality of the product delivered is not good.
In the case of receipt of damaged or defective items, please report the issue to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at their end. This should be reported within 2 days of receipt of the products.
If you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 days of receiving the product. The Customer Service Team, after looking into your complaint, will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
In case of any refunds approved by Butterfly Next, it will take 16-30 days for the refund to be processed to the end customer.

Privacy Policy

Last updated on May 5, 2024

For the purpose of these Terms and Conditions, The term “we”, “us”, “our” used anywhere on this page shall mean Butterfly Next, whose registered/operational office . “you”, “your”, “user”, “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.

Your use of the website and/or purchase from us are governed by the following Terms and Conditions:

The content of the pages of this website is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through our website and/or product pages meet your specific requirements.
Our website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced on our website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
From time to time, our website may also include links to other websites. These links are provided for your convenience to provide further information.
You may not create a link to our website from another website or document without Butterfly Next’s prior written consent.
Any dispute arising out of the use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India.
We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Shipping Policy

At Butterfly Next, we are committed to providing a seamless shopping experience for our customers. As part of our dedication to transparency and clarity, we’ve outlined our shipping policy below:

Shipping Not Required

As our products do not require shipping, there are no shipping charges associated with any purchases made through our website. You can enjoy instant access to our digital products or services immediately after completing your purchase.

Instant Access

Upon successful completion of your order and payment processing, you will receive instant access to the digital products or services you’ve purchased. This means you can start enjoying and utilizing your purchase right away, without any delays associated with shipping.

Customer Support

If you encounter any issues with accessing your purchased products or services, our customer support team is here to assist you. Please reach out to us via Hello@butterflynext.com for prompt assistance.

Refunds

As shipping is not applicable to our products, our refund policy focuses on ensuring customer satisfaction with the quality and functionality of our digital offerings. If you are dissatisfied with your purchase for any reason, please refer to our refund policy for details on how to request a refund.

This Privacy Policy was last updated on Jan 2023.